You may return an item without reason at any time up until the 14th day after receiving the goods ordered. Returns will be subject to a restocking fee of 20% or £20.00 whichever is greater and must be returned within 28 days of purchase.
To return an item you MUST notify us by email unless stated otherwise at [email protected]. Goods MUST be returned to us un-used in all original packaging and with all documentation included with the goods.
Once the goods have been returned to us any amounts paid to us by PayPal or credit/debit card, will be re-credited to your account less our costs of sending you the goods and any re-stocking fees as soon as possible or in any event within 30 days of your order. This is provided that the goods returned by you are received by us in the same condition you received them in. If you do not return the goods or do not pay the costs of delivery we shall be entitled to deduct our costs of recovering the goods from the amount re-credited to you.
If your order is damaged in any way once you receive it i.e. creases in the film, please email or phone us straight away and do not attempt to fit the film, we will replace the damaged unused goods as soon as possible. (We are unable to replace damaged goods if you have tried to fit them).
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm